We've been super busy here at Eelmonkey Art over the winter season and are ready to get out into the spring air! Please check out our Find Us Here page to find an event near you. If you have any questions or are looking for a particular item please feel free to contact me

Store Policies

Now for the technical stuff:

Payment

PAYMENT METHODS:
Paypal, money orders and personal checks are accepted. Personal checks must clear prior to item shipment. NJ residents will be charged 7% sales Tax. Payment is due within 7 days.
RESERVATIONS:
All reservation requests considered. Please message me if interested in reserving an item. 30 day limitation on most reservations.
CANCELED ORDERS:
Orders will cancel after 14 days of non-payment, without prior agreement or contact. I will send several convos to remind you prior to cancellation and re-listing of the item

 

 

Shipping

DOMESTIC SHIPPING (USA): All packages shipped USPS, unless otherwise specified. Items are shipped within 5 business days of payment. Insurance available upon request (additional charges apply). 
COMBINED SHIPPING: Shipping costs will gladly be combined according to weight. Please convo for an exact quote prior to purchase.
INTERNATIONAL SHIPPING: Please contact me prior to purchase for a shipping quote to your location. The buyer is responsible for any additional customs fee/tax. Items cannot be marked as “gift”. Please be aware of your country's import regulations, if applicable.

 

Refunds and Exchanges

REFUNDS/RETURNS: If your item does arrive as expected, please convo me first for returns. A refund for the purchase price will be given upon return receipt. Refunds do not include any incurred shipping costs. 
Please Note: Custom created pieces are not refund eligible. Please convo if there are any problems with your order.

 

 

Additional Policies and FAQs

CUSTOM ORDERS: For any custom order request, please convo me. Advanced payment may be required. Approximate completion date will be provided upon detail finalization.

 

For anything else please feel to contact me! :)